For a complete list of terms and conditions please contact the Holiday Inn & Suites Idaho Falls Sales Office.

Contact the Holiday Inn & Suites Idaho Falls Sales Office at 208.227.9800 x 4 or sales@inntrusted.com as soon as you know your date(s) and estimated attendance.

Food selections, meeting room set up, AV needs and all other arrangements must be received by the sales office no later than 5:00 PM seven (7) days prior to the first event date. Changes made on the day of the event are subject to a $250 fee.

The final count is due in writing no later than 5:00 PM four (4) business days prior to the first event date. If the count is not received, the organizer will be held responsible for the original count on the contract.

If the actual attendance is lower than the final count, the organizer is responsible for the final count. If more people attend, The Hotel will make every effort to feed everyone. In some instances, the original menu may be impossible to duplicate, and substitutions will be made. The Hotel will take a physical count of the attendees and the organizer will be charged that number, unless the guaranteed number is higher.

A discounted room rental will be applied when 3x the original rental is purchased in catering in a single day.

All food and beverage (including a hosted porta-bar) has a 18% service fee. The room rental has a 5% auditorium tax and Idaho State Sales Tax is on all items. Tax exempt entities are subject to the service fee.

A valid credit card authorization through Sertifi is required at the time of the signed contract. In addition, the hotel may require a non-refundable 25% deposit which will be applied to the final bill.

No outside catering is allowed. The hotel will make every effort to customize a menu when given enough time and budget. Exceptions are made for specialty items such as cakes, cupcakes and custom cookies. Take a moment to review our catering options today!

No outside AV is allowed. Exemptions are made for professional, pre-approved DJs.

The space can be cancelled at no penalty 120 days prior to the first event. Within 120 days a fee structure will be implemented as determined on the contract.

Yes! The hotel can set up a block of rooms to be reserved and paid for by the attendees or by the organizer.

There is ample complimentary self-parking available and there is also a loading zone along the conference center doors.

No, the pool, hot tub and fitness center is for registered guests only. No exemptions.

Yes, at the end of the Pre-Function hallway is a set of restrooms.